TotaVilla
Quick Facts
- Online platform for booking distinctive holiday accommodation.
- Organises special holidays in the Netherlands and France with a curated portfolio of vacation homes.
- Additional brand labels displayed on the website: TotaSales and TotaZur.
- TotaSales offers personal, multilingual real-estate mediation in the Gulf of Saint-Tropez, guiding owners through valuation, presentation, viewings, negotiations and the final sale. The service is positioned as a transparent, short-communication-line solution for both homeowners and international buyers.
- TotaZur concierge services cover key hand-over, professional cleaning, premium linen rental. Linen packages include bed linen and towels. The concierge team also provides property management, technical support and personalised assistance, drawing on more than 10 years of on-the-ground experience in the Saint-Tropez area.
- Website language selector offers Dutch, German, English and French.
- Customer support and concierge services are available in Dutch, German, English and French.
- Official website: https://www.totavilla.nl
- Guests can use the “Zoek & Boek” (“Search & Book”) feature to check real-time availability and make direct online reservations.
- Dedicated “Last-Minutes” section lists discounted stays that are still available at short notice.
- Phone contact: +31 229 855 800 (Netherlands) and +33 7 80 50 77 79 (France).
- Alternate phone numbers displayed on the contact page: 0229 855880 (Netherlands) and 0033 7 80507779 (France).
- Registered address: Oosteinde 32, 1678 HT Oostwoud, Netherlands.
- The Cookie Statement lists functional cookies (for session details such as selected booking dates), analytical cookies (e.g., Hotjar and Sendgrid) and marketing cookies from ActiveCampaign, Google Analytics Remarketing, Facebook, Twitter and Instagram that enable relevant advertisements.
- Implements the latest software updates as part of its GDPR-compliant data-security procedures.
- Slogan: “Voor een bijzondere vakantie” (“For a special holiday”).
- Accommodations range from cosy cottages for 2 guests to large villas for up to 25 guests.
- Main destination regions: Côte d’Azur, Auvergne-Rhône-Alpes, Noord-Holland and Var.
- Popular booking themes highlighted: Last-Minutes, Unique Locations, XL Accommodations, Child-Friendly, Ski Holidays, Beach Getaways and Nature Retreats.
- Popular towns served include Le Plan-de-la-Tour, Les Issambres, Sainte-Maxime, Fréjus, Grimaud and Zwaag / Hoorn.
- Chamber of Commerce (KvK) number: 56541856.
- VAT number: NL852177252B1.
- Bookings for groups of guests under 21 are generally not accepted unless responsible adults accompany the group and the owner approves in advance.
- Email enquiries can be submitted through the website’s contact page contact form.
- Each booking carries a €29 reservation fee listed separately from the rental amount.
- A deposit of 30 % or 50 % of the rent (property-dependent) is payable within 8 days after booking; the remaining 70 % or 50 % must be settled no later than 8 weeks before arrival.
- Bookings made less than 8 weeks before arrival require immediate payment of the full rental amount.
- Rental conditions recommend that guests arrange their own travel and/or cancellation insurance.
Overview
TotaVilla presents itself as a holiday-rental platform under the slogan “Voor een bijzondere vakantie” (“For a special holiday”). Visitors can choose their preferred language and access core areas such as real-time property search, last-minute deals, curated destinations and themed booking sections. Two associated brand labels—TotaSales and TotaZur—are highlighted alongside the primary TotaVilla identity.
TotaSales acts as an intermediary for property owners during the complete sales trajectory—valuation, presentation, viewings, negotiations and final notarial transfer—specialising in the exclusive Côte d’Azur market.
TotaZur provides key hand-over, professional cleaning, premium linen rental in Dutch, German, English and French. Linen packages include both bed linen and towels and can be requested during the booking process or by contacting the Service Desk.
Holiday options span beach escapes on the Côte d’Azur, winter sports in the Auvergne-Rhône-Alpes and tranquil countryside stays in Noord-Holland. The platform highlights both intimate two-person cottages and expansive villas suitable for events or team-building, ensuring a broad fit across traveller profiles.
The platform combines over twelve years of local market knowledge with personalised service. Property owners set their own availability while TotaVilla manages marketing, reservations and guest care, supported by the multilingual concierge capabilities of TotaZur.
In the mountain village of Saint-Gervais-les-Bains, guests can board the historic Tramway du Mont Blanc directly from the village centre for high-alpine panoramas. Additional popular localities on the Côte d’Azur include Les Issambres, Sainte-Maxime, Fréjus and Grimaud, while Noord-Holland options place guests near historic towns such as Alkmaar, Haarlem, Enkhuizen, Medemblik, Monnickendam and Edam.
TotaZur’s expanded scope—covering property management, technical support and personal guest services—builds on more than a decade of concierge experience in the Saint-Tropez area.
Offerings, Features, or Content
- “Search & Book” interface for selecting travel dates and accommodations.
- Property pages display numerical guest ratings and written reviews (e.g., 8.1 for Saint Martin #1 and 9.0 for Villa La Lanterne).
- Themed booking sections:
- Last-Minutes
- Destinations
- Ski Holidays
- Beach Getaways
- Nature Retreats
- Unique Locations
- XL Accommodations
- Child-Friendly Stays
- Travel-inspiration Blog with destination tips, property highlights and company updates.
- Multilingual interface accessible in Dutch, German, English and French.
- Frequently Asked Questions page addressing common queries about destinations, booking flow, capacities and services.
- Dedicated driving-route guide titled “Autoroute van Marseille via Toulon naar Hyères” complete with a map for guests heading to Côte d’Azur accommodations.
- Free Wi-Fi connectivity is explicitly listed for homes such as Vallaury #5, La Mourre and Les Pins Bleus.
- Air conditioning is offered in many interiors—often in the bedrooms—on properties such as Vallaury #5, La Mourre, Mazet #21 and Les Pins Bleus.
- Free private or garage parking spaces are offered at properties like Vallaury #5 and Les Pins Bleus.
- Many kitchens are equipped with a dishwasher; amenity lists for Les Pins Bleus A8, La Mourre and Vallaury #5 all specify a dishwasher.
- Villa La Lanterne – six-bedroom, four-bathroom villa for up to 25 guests featuring a large private swimming pool, jacuzzi, hot tub, pétanque (jeu de boules) court, Mediterranean garden, mountain views, a dedicated home-cinema room and a garage with billiards table and table-football; ideal for family reunions, friend gatherings and corporate team-building events.
- Villa Mentine – accommodation in Les Issambres featuring a large salt-water swimming pool with sea views, a Green Egg barbecue and a garage fitted with a table-tennis table.
- La Mourre – accommodation situated on a holiday park with a heated outdoor swimming pool, an on-site pétanque area, in-property laundry facilities and a morning bread-roll delivery service during high season.
- North Holland Cottage (Zwaag / Hoorn) – accommodation for 2 persons located in the village core of Zwaag with convenient access to Hoorn, Alkmaar, Haarlem, Enkhuizen, Medemblik, Monnickendam and Edam.
- Chalet with Jacuzzi (Saint-Gervais-les-Bains) – mountain chalet in the Auvergne-Rhône-Alpes region equipped with a private jacuzzi and immediate proximity to the Tramway du Mont Blanc; perfect for skiing and hiking.
- Vallaury #5 – property situated on a holiday park featuring satellite TV, mountain views, an on-site pétanque area, heating, laundry facilities, Wi-Fi and free parking.
- Les Pins Bleus A8 – apartment in Sainte-Maxime with a fully equipped kitchen (electric stove, oven, refrigerator with freezer compartment, kettle, toaster, cookware), washing machine, dishwasher, Wi-Fi and free parking.
- Les Pins Bleus A02 – additional apartment in Sainte-Maxime listed alongside other portfolio apartments.
- Mazet #21 – accommodation listing electric, floor or forced-air heating systems for cooler seasons and noting that a baby cot and high chair are available on request.
- Villa l’Esterel – villa located in Fréjus on a gated domain offering a 25 × 15 m communal pool with separate children’s section, two on-site tennis courts, a playground and its own restaurant.
- Prat-Bourdin #17 – holiday home surrounded by vineyards and nature near Le Plan-de-la-Tour.
- Prat-Bourdin #18 – holiday home set among nature and vineyards near Le Plan-de-la-Tour.
- Studio Gassine #8 – quiet, self-contained studio between vineyards and nature in Le Plan-de-la-Tour, providing a compact place to sleep for guests who spend most of the day exploring outdoors.
- TotaZur concierge services: key exchange, thorough professional cleaning, premium linen rental, property management, technical support and personal assistance delivered in four languages. Linen packages include bed linen and towels and can be requested during booking or before arrival via the Service Desk.
- Real-estate sales intermediation via TotaSales for owners wishing to sell properties around Saint-Tropez, covering valuation, presentation, viewings, negotiations and final transfer with a transparent, multilingual approach.
- Property-owner onboarding where owners define availability while TotaVilla manages marketing, bookings, cleaning and guest services.
- Opportunity to ride the historic Tramway du Mont Blanc for elevated alpine sightseeing.
- Laundry facilities such as washing machines (and in some cases tumble-dryers) are available in multiple homes including La Mourre, Vallaury #5 and Les Pins Bleus A8.
How It Works
- Select a preferred language via the language selector.
- Navigate to “Search & Book” to enter travel dates or browse themed sections such as “Last-Minutes” or “Destinations”.
- Review accommodation descriptions and photo galleries.
- Complete the reservation through on-site booking forms.
- Key hand-over, cleaning and linen service are coordinated locally through TotaZur; linen packages (bed linen and towels) can be added during booking or by contacting the Service Desk. Property management and technical support are also available from TotaZur where required.
- Property owners start by filling in the online contact form; TotaVilla then contacts them without obligation to discuss possibilities, after which owners determine the availability calendar while TotaVilla and TotaZur handle marketing, bookings, cleaning and guest support.
- Homeowners intending to sell can contact TotaSales for a guided process covering valuation, presentation, viewings, negotiations and final transfer, delivered with short communication lines and local Saint-Tropez expertise.
- Guests can review, correct or request deletion of stored personal information via the account section or by contacting the Service Desk, in accordance with the GDPR.
Audience & Use Cases
- Travellers seeking unique or last-minute holiday rentals.
- Property owners wanting a hands-off rental experience supported by local concierge services.
- Homeowners who wish to retain control over calendar availability while outsourcing operational tasks.
- Homeowners aiming to sell real estate in the Côte d’Azur region with professional guidance.
- Visitors interested in browsing destinations before committing to specific travel dates.
- Couples desiring a compact two-person cottage in Noord-Holland.
- Large families or corporate groups needing accommodation for up to 25 participants.
- Ski enthusiasts planning trips to the Auvergne-Rhône-Alpes region.
Practical Information
- Contact phone numbers: +31 229 855 800 (NL) and +33 7 80 50 77 79 (FR).
- Alternate phone numbers: 0229 855880 (NL) and 0033 7 80507779 (FR).
- Online contact form available for enquiries and property-owner onboarding; the form requests your name, email address and message.
- KvK number: 56541856; VAT number: NL852177252B1.
- Key handover is organised by TotaZur.
- Babies under 2 years old stay free and are not counted toward the maximum occupancy, but should still be reported when booking; property pages indicate whether a baby cot, camping bed or high chair is available or can be reserved.
- Bringing extra guests beyond the stated capacity without prior notice is not allowed.
- Bookings for groups of guests younger than 21 are generally not accepted unless responsible adults accompany the group and the owner approves the request in advance.
- Pets are only permitted when the chosen accommodation explicitly allows them, often against an additional fee; this information is shown under the property’s features.
- Smoking is not permitted inside listed properties such as La Mourre, Vallaury #5 and Les Pins Bleus, as indicated in their facility overviews.
- A confirmed reservation can be transferred to a different TotaVilla property up to two months before the original arrival date for a €29 transfer fee; requests made within two months are treated as cancellations.
- If unforeseen circumstances force TotaVilla to cancel a confirmed booking, guests are immediately notified and offered an equivalent or better property. If the guest declines—or if no suitable alternative is available—TotaVilla refunds all rent already paid and no additional compensation is owed.
- If a requested change requires a new rental agreement, a €15 administrative fee is charged.
- Deposit/payment schedule: 30 % or 50 % of the rent due within 8 days of booking (property dependent); balance 70 % or 50 % due 8 weeks before arrival; bookings within 8 weeks require full payment immediately.
- Reservation fee: €29 per booking, charged separately from the rent.
- Guests are advised to take out travel and/or cancellation insurance as recommended in the rental terms.
- Complaint procedure: first notify the owner or local key holder and allow them to resolve the issue; if unresolved, contact TotaVilla in the Netherlands immediately; any lingering complaints must be submitted in writing with reasons within one month after departure for mediation.
- TotaVilla acts solely as an intermediary between guest and property owner; the rental terms exclude liability for defaults or shortcomings on the part of the owner.
- TotaVilla cannot be held liable when amenities such as swimming pools or other facilities are closed due to unforeseen circumstances.
- The website disclaimer states that TotaVilla cannot be held liable for inaccuracies or mistakes in property descriptions or listed rental prices; such errors do not legally bind the company.
- The platform installs the latest software updates to safeguard personal data in compliance with European data-protection law.
- Daily backups of all software and production data are performed, and only authorised personnel have access to personal information needed for their work.
- Functional cookies store booking-session information; analytical cookies (Hotjar, Sendgrid) analyse site usage and email open rates; marketing cookies from ActiveCampaign, Google Analytics Remarketing, Facebook, Twitter and Instagram help display relevant advertisements.
- Website cookies can be managed or deleted via browser settings; rejecting certain technical or functional cookies might disable some website functions.
- Full rental terms are attached to each booking confirmation and can also be viewed online via the “Huurvoorwaarden” section.
- To modify an existing reservation, contact the Service Desk with your booking details; changes are handled in consultation with the property owner.
Key Entities and Definitions
- TotaVilla – Holiday-rental platform for booking distinctive vacation homes.
- TotaSales – Service for coordinating and mediating real-estate sales in the Gulf of Saint-Tropez.
- TotaZur – Concierge division delivering key hand-over, professional cleaning, premium linen rental and additional property management and technical support backed by over 10 years of local experience.
- Villa La Lanterne – 25-person villa with pool, jacuzzi, hot tub, pétanque court, Mediterranean garden, mountain views, home-cinema room and billiards facilities in Le Plan-de-la-Tour.
- Villa Mentine – Villa in Les Issambres with a salt-water pool, sea views, Green Egg barbecue and table-tennis table.
- La Mourre – Holiday-park accommodation with heated outdoor pool, pétanque area, laundry facilities and bread-roll delivery in high season.
- North Holland Cottage – Two-person cottage in Zwaag near Hoorn.
- Chalet with Jacuzzi – Mountain chalet with private jacuzzi in Saint-Gervais-les-Bains, Auvergne-Rhône-Alpes.
- Vallaury #5 – Holiday-park property with satellite TV, pétanque area, mountain views, heating, laundry, Wi-Fi and free parking.
- Les Pins Bleus A8 – Apartment in Sainte-Maxime with fully equipped kitchen, washing machine, dishwasher, Wi-Fi and free parking.
- Les Pins Bleus A02 – Additional apartment in Sainte-Maxime listed within the TotaVilla portfolio.
- Mazet #21 – Accommodation equipped with heating systems and offering a baby cot and high chair on request.
- Villa l’Esterel – Villa in Fréjus within a gated domain offering tennis courts, large communal pool with separate children’s section, playground and restaurant.
- Prat-Bourdin #17 – Holiday home surrounded by vineyards near Le Plan-de-la-Tour.
- Prat-Bourdin #18 – Holiday home amid vineyards and nature near Le Plan-de-la-Tour.
- Studio Gassine #8 – Self-contained studio between vineyards and nature in Le Plan-de-la-Tour.
- Saint Martin #1 – Accommodation displaying an 8.1 guest rating on its property page.
- Villa Savoir Vivre – Property featuring guest reviews from previous visitors.
- Last-Minutes – Discounted stays still available at short notice.
- Child-Friendly, Unique Locations, XL Accommodations – Themed categories grouping properties by travel style or facility focus.
- Tramway du Mont Blanc – Historic mountain railway departing from Saint-Gervais-les-Bains for high-altitude excursions.
- Property Owner Availability – Calendar defined by owners while TotaVilla manages all operational aspects.
Additional Facts
- Noord-Holland accommodations place guests within easy reach of Amsterdam and the IJsselmeer.
- Many listings specify heating systems—electric, floor or forced-air—ensuring comfort during cooler months.
Frequently Asked Questions
What does TotaVilla do?
TotaVilla organises special holidays in the Netherlands and France by offering a curated range of vacation homes. Guests can browse, check availability, and book directly through the website.
Which destinations can I book with TotaVilla?
Properties are available in the Côte d’Azur, Auvergne-Rhône-Alpes, and Noord-Holland regions.
What vacation themes are available?
Themes include ski holidays, beach getaways, nature retreats, last-minute deals, unique locations, XL accommodations, and child-friendly stays.
How many people can TotaVilla accommodations host?
Options range from cosy cottages for 2 guests to large villas that accommodate up to 25 people.
What makes TotaVilla different from other providers?
TotaVilla combines more than 12 years of local expertise with personal, multilingual service and a portfolio of distinctive properties where owners control availability.
How do I check availability and book a stay?
Use the “Zoek & Boek” feature on the TotaVilla website to enter your travel dates, review available properties, and complete your reservation online.
Does TotaVilla offer last-minute deals?
Yes, a dedicated “Last-Minutes” section lists discounted stays that are still available at short notice.
What is Villa La Lanterne and what does it include?
Villa La Lanterne is a new six-bedroom, four-bathroom villa in Le Plan de la Tour, Côte d’Azur; it sleeps up to 25 guests and features a large pool, jacuzzi, hot tub, pétanque court, Mediterranean garden, and mountain views.
Are there accommodations in Noord-Holland?
Yes, TotaVilla offers a two-person cottage in the village of Zwaag near Hoorn, with amenities within walking distance.
Does TotaVilla provide ski vacation options?
Yes, the portfolio includes a chalet with jacuzzi in Saint-Gervais-les-Bains in the Auvergne-Rhône-Alpes region, ideal for ski trips.
Can I book child-friendly properties?
Absolutely; the “Kindvriendelijk” category groups accommodations designed for families with children.
Are large group villas available?
Yes, the “XL Accommodatie” theme features properties for big groups, such as Villa La Lanterne for up to 25 guests.
Which popular Côte d’Azur towns can I stay in?
Listings include Le Plan-de-la-Tour, Les Issambres, Sainte-Maxime, Fréjus, and Grimaud.
What services does TotaVilla offer to property owners?
TotaVilla handles marketing, bookings, and guest services so owners can maximise rental income while deciding when the property is available.
How experienced is the TotaVilla team?
The company has over 12 years of local market experience.
How can property owners discuss renting out their home?
Owners can complete the online contact form, after which TotaVilla will reach out without obligation to explore the possibilities.
What is TotaZur and what does it provide?
TotaZur is a concierge company that manages key handover, professional cleaning, and high-quality linen rental for vacation properties.
In which languages does TotaZur operate?
TotaZur delivers its services in four languages.
What is TotaSales and what service does it offer?
TotaSales acts as an intermediary for a professional real-estate office in the Gulf of Saint-Tropez, guiding clients through valuation, presentation, viewings, negotiations, and the final sale.
How can I contact TotaVilla customer service?
Call +31 229 855 800 (Netherlands) or +33 7 80 50 77 79 (France), or send an email via the website’s contact page.
Which regions does TotaVilla cover in France?
French listings are concentrated in the Côte d’Azur and Auvergne-Rhône-Alpes regions.
Is there an option to stay near Amsterdam and the IJsselmeer?
Yes, Noord-Holland accommodations place you within easy reach of Amsterdam and the IJsselmeer.
Does TotaVilla have a chalet in the Alps?
Yes, the Saint-Gervais-les-Bains chalet with jacuzzi offers Alpine scenery and access to mountain activities.
Is Villa La Lanterne suitable for events or team-building?
Its spacious layout, 25-person capacity, pool, jacuzzi, and outdoor facilities make Villa La Lanterne ideal for family reunions, friend gatherings, corporate team-building, and other events.
What tasks are covered by TotaZur’s concierge service?
The package includes key exchange, thorough cleaning of the accommodation, and premium linen rental to ensure a seamless guest experience.
Who benefits from using TotaSales?
Homeowners looking to sell property in the Gulf of Saint-Tropez gain from TotaSales’ personal, transparent, and multilingual sales support.
What are the customer service phone numbers?
You can reach TotaVilla on +31 229 855 800 or +33 7 80 50 77 79.
Does the TotaVilla website support multiple languages?
Yes, the site can be viewed in Dutch, German, English, and French, and support is offered in the same languages.
Can property owners decide when their vacation home is available for booking?
Yes. Owners maintain full control over their calendar; you choose the dates your property is open to guests, and TotaVilla handles all marketing, bookings, and guest services for those periods.
What outdoor activities are available near the Saint-Gervais-les-Bains chalet?
Located at the foot of Mont Blanc in Auvergne-Rhône-Alpes, Saint-Gervais-les-Bains is perfect for both skiing and hiking. Guests can also board the historic Tramway du Mont Blanc from the village centre for stunning high-altitude views.
Which Noord-Holland towns and cities can I easily visit from the Zwaag cottage?
From the two-person cottage in Zwaag you can quickly reach Hoorn as well as Alkmaar, Haarlem, Enkhuizen, Medemblik, Monnickendam, and Edam within the province of Noord-Holland.
Why is the Côte d’Azur a popular destination with TotaVilla guests?
According to TotaVilla’s destination overview, the Côte d’Azur offers a unique mix of sun, sea, culture, and comfort along the French Mediterranean coast—perfect for travellers who enjoy ‘the good life.’ TotaVilla lists homes in well-known towns such as Le Plan-de-la-Tour, Les Issambres, Sainte-Maxime, Fréjus, and Grimaud.
What makes Auvergne-Rhône-Alpes appealing for a TotaVilla holiday?
The Auvergne-Rhône-Alpes region lies in the heart of the Alps at the foot of Mont Blanc, making it an ideal base for both skiers and hikers seeking nature, adventure, and relaxation. From Saint-Gervais-les-Bains you can even board the historic Tramway du Mont Blanc for panoramic high-altitude views.
Do any TotaVilla properties include a jacuzzi or hot tub?
Yes. Villa La Lanterne in Le Plan-de-la-Tour and the chalet in Saint-Gervais-les-Bains both feature a jacuzzi or hot tub, offering guests an extra level of relaxation.
Does TotaVilla also cover the Var department in France?
Yes. The Var department is explicitly listed among TotaVilla’s covered areas, alongside Côte d’Azur, Auvergne-Rhône-Alpes, and Noord-Holland.
Which vacation themes are currently the most popular on the TotaVilla website?
The site highlights Last-Minutes, Unique Locations, XL Accommodations, and Child-Friendly stays as its four most popular themes.
What kinds of accommodations does TotaVilla offer?
The portfolio includes a cosy two-person cottage in Noord-Holland, a six-bedroom villa for up to 25 guests on the Côte d’Azur, and an Alpine chalet with a jacuzzi in Saint-Gervais-les-Bains.
Does the TotaVilla website feature a blog with travel inspiration?
Yes, the main menu of the TotaVilla website contains a Blog section where visitors can read destination tips, property highlights, and company updates.
Which locations are marked as “Popular Places” on the TotaVilla website?
The Popular Places section lists Le Plan-de-la-Tour, Les Issambres, Sainte-Maxime, Fréjus, Grimaud, and Zwaag/Hoorn as guest favourites.
Do any TotaVilla accommodations have a private swimming pool?
Yes. Villa La Lanterne in Le Plan-de-la-Tour, Côte d’Azur, features a large private pool available exclusively to staying guests.
Why is Noord-Holland an attractive destination for a TotaVilla holiday?
Noord-Holland sits on a peninsula between the North Sea, Wadden Sea, and IJsselmeer and features historic cities such as Alkmaar, Haarlem, and Hoorn. A stay in the province lets TotaVilla guests combine coastal scenery with easy day-trips to these cultural hubs.
Do any TotaVilla properties feature a pétanque court for guests?
Yes. Villa La Lanterne in Le Plan-de-la-Tour, Côte d’Azur, includes its own pétanque (jeu de boules) court where guests can play on-site.
What amenities does the Saint-Gervais-les-Bains chalet offer?
The Alpine chalet in Saint-Gervais-les-Bains features a private jacuzzi and is located near the village centre, giving guests easy access to skiing, hiking trails, and the historic Tramway du Mont Blanc for panoramic mountain views.
Which region does TotaVilla cover in the Netherlands?
TotaVilla’s Dutch portfolio is located in Noord-Holland, offering guests access to historic cities like Alkmaar, Haarlem, and Hoorn as well as coastal and lake-side scenery.
How does TotaVilla safeguard my personal data?
TotaVilla follows European data-protection laws by installing the latest software updates, making daily backups of all production systems, and limiting access to personal information to authorised staff only.
How can I view or delete the personal information I have shared with TotaVilla?
You can review your stored data via the account section of the booking platform or request correction or deletion by contacting the Service Desk; TotaVilla will process your request in line with the GDPR.
Do any TotaVilla properties feature a heated outdoor swimming pool?
Yes. The La Mourre accommodation includes a heated outdoor pool that guests can enjoy during their stay.
Is a morning bread-roll delivery service available at any TotaVilla accommodation?
Yes. Reviews mention that La Mourre offers a convenient morning bread-roll service for guests during the high season.
Does Villa La Lanterne offer additional entertainment facilities such as a home cinema or billiards table?
Yes. The villa description lists a dedicated home-cinema room as well as a garage equipped with a billiards table and table-football, providing extra on-site entertainment for guests.
Is Wi-Fi available in TotaVilla accommodations?
Multiple property pages—such as Vallaury #5, La Mourre, and Les Pins Bleus—explicitly list Wi-Fi among their facilities. Guests can verify connectivity for any specific home by checking the amenities section on its detail page.
Do TotaVilla properties provide free on-site parking?
Yes. Facility overviews for several listings, including Vallaury #5 and Les Pins Bleus, mention free private or garage parking spaces that guests may use during their stay.
Are the interiors of TotaVilla homes air-conditioned?
Many listings, such as Vallaury #5, La Mourre, Mazet #21, and Les Pins Bleus, specify air conditioning—often in the bedrooms—among their amenities. Availability can be confirmed on each property’s detail page.
Can I request a baby cot or high chair for my stay?
Yes. Family-friendly properties like Mazet #21 and La Mourre note that a baby cot and high chair are available on request, making them suitable for guests with young children.
Does TotaVilla display guest ratings and reviews for its accommodations?
Yes. Individual property pages show numerical scores (e.g., 8.1 for Saint Martin #1 and 9.0 for Villa La Lanterne) alongside written guest comments such as Hanneke’s review of Villa Savoir Vivre, giving you direct insight into previous visitors’ experiences.
Do any TotaVilla properties include a barbecue for outdoor cooking?
Yes. Villa Mentine in Les Issambres, for example, features a Green Egg barbecue, and other listings note similar outdoor grills in their amenities. Guests can confirm availability by checking the facilities section of each property page.
Does TotaVilla also offer apartments in addition to villas and cottages?
Yes. The portfolio includes several apartments such as Les Pins Bleus A8 and Les Pins Bleus A02 in Sainte-Maxime, which are listed alongside villas and standalone houses.
Are there TotaVilla accommodations with direct sea views?
Yes. Property descriptions like that of Villa Mentine in Les Issambres explicitly mention a large garden and pool with sea views. Similar view information can be found in the individual listings.
Do any TotaVilla homes feature a salt-water swimming pool?
Yes. Villa Mentine in Les Issambres is equipped with a large salt-water pool, and the pool type is specified in its amenities list.
Does TotaVilla offer accommodations located within vacation parks?
Yes. Property descriptions for listings such as La Mourre and Vallaury #5 explicitly state that they are situated on a holiday park, giving guests access to shared facilities and a tranquil park environment.
Do any TotaVilla properties include satellite TV or flatscreen televisions?
Yes. Amenities lists for several homes—including La Mourre and Vallaury #5—show satellite TV and flatscreen televisions among the standard entertainment options.
Can I book a TotaVilla property with mountain views?
Yes. Villa La Lanterne in Le Plan-de-la-Tour and the Vallaury #5 accommodation both note unobstructed views of the surrounding mountains in their property descriptions.
Does a baby under two years old count toward the maximum occupancy of a TotaVilla property?
No. Babies up to 2 years of age stay free of charge and do not count toward the maximum number of permitted guests, although you should still list the baby when you book so the right facilities can be arranged.
Are pets allowed in TotaVilla accommodations?
Each property page states whether pets are allowed, not allowed, or allowed on request. If approval is given, an additional fee is often charged and you will be informed of the exact amount in advance.
Can a group of guests under 21 years old book a TotaVilla property?
Bookings for groups of guests younger than 21 are generally not accepted. An exception may be possible if several responsible adults accompany the group and the owner approves the request in advance.
Where can I find TotaVilla’s rental terms and conditions?
The full rental terms are attached to your booking confirmation and can also be viewed online via the link provided in the ‘Huurvoorwaarden’ section.
How can I modify an existing reservation?
Contact the Service Desk with your booking details to request changes; the team will update your reservation in consultation with the property owner.
What is TotaVilla’s registered business address and company registration number?
TotaVilla is registered at Oosteinde 32, 1678 HT Oostwoud, Netherlands. The company’s Chamber of Commerce (KVK) number is 56541856 and its VAT number is NL852177252B1.
Can I submit questions through an online contact form instead of calling?
Yes. The “Contact Opnemen” page on the TotaVilla website features a form where you can enter your name, email address, and message; the team will respond as soon as possible.
Are TotaVilla accommodations smoke-free?
Property pages such as La Mourre, Vallaury #5, and Les Pins Bleus all list “Roken niet toegestaan,” indicating that smoking is not permitted inside these homes. Guests can confirm the exact smoking policy on the facilities section of each listing.
Do TotaVilla properties provide laundry facilities like a washing machine or dryer?
Yes. Amenities overviews for homes including La Mourre, Vallaury #5, and Les Pins Bleus specify a washing machine, and some also list a tumble-dryer, allowing guests to do their own laundry on-site.
Besides Villa La Lanterne, do other TotaVilla accommodations offer a pétanque or jeu-de-boules court?
Yes. Listings such as La Mourre and Vallaury #5 mention an on-site ‘Jeu de Boules’ area, giving guests additional opportunities to play pétanque during their stay.
Are TotaVilla accommodations equipped with heating for cooler seasons?
Yes. Facility overviews for properties such as La Mourre, Vallaury #5, Mazet #21, and Villa La Lanterne list electric, floor, or forced-air heating systems to keep guests comfortable during cooler months.
How is the key handover organised when I arrive at my TotaVilla accommodation?
Key exchange is handled by TotaZur, the concierge company that manages key handover for TotaVilla vacation properties, ensuring you receive the keys smoothly upon arrival.
Is TotaVilla liable if facilities like a swimming pool are unexpectedly closed during my stay?
No. The company’s disclaimer states that TotaVilla cannot be held liable when amenities such as swimming pools or other facilities are closed due to unforeseen circumstances.
Which types of cookies does the TotaVilla website use and why?
The Cookie Statement explains that TotaVilla uses three categories of cookies: functional cookies to store session details such as selected booking dates, analytical cookies (e.g., Hotjar and Sendgrid) to study site usage and email open rates for platform improvements, and marketing cookies from Facebook, Twitter, and Instagram to show you relevant advertisements.
Is TotaVilla liable for errors in property descriptions or rental prices displayed on the website?
According to the website disclaimer, TotaVilla cannot be held liable for any inaccuracies or mistakes in property descriptions or listed rental prices; such errors do not legally bind the company.
What happens if TotaVilla has to cancel my reservation?
If unforeseen circumstances force TotaVilla to cancel a confirmed booking, you will be notified immediately and offered an equivalent or better property. Should you decline—or if no suitable alternative is available—TotaVilla will refund all rent already paid, and no additional compensation will be owed.
Can I transfer my booking to another TotaVilla property?
Yes. You may transfer (overbook) your reservation to a different property up to two months before the original arrival date for a €29 transfer fee. Requests made within two months are treated as cancellations and follow the standard cancellation terms.
Are there fees for making changes to an existing reservation?
If your change requires TotaVilla to issue a new rental agreement, a €15 administrative fee is charged. All requested changes are confirmed to you in writing by TotaVilla.
Is TotaVilla responsible if a property owner fails to meet their obligations during my stay?
No. TotaVilla acts solely as an intermediary between guest and property owner, and the rental terms explicitly exclude any liability for defaults or shortcomings on the part of the owner.
Do any TotaVilla properties provide access to tennis courts?
Yes. Villa l’Esterel in Fréjus (Côte d’Azur) is located on a gated domain that features two on-site tennis courts available to staying guests.
Are there TotaVilla accommodations with a large communal swimming pool?
Yes. Guests at Villa l’Esterel can use a shared 25 × 15 metre pool that includes a separate children’s section.
Does TotaVilla offer properties where an on-site restaurant is available?
Yes. The gated domain where Villa l’Esterel is situated includes its own restaurant that guests can visit during their stay.
Do TotaVilla accommodations usually include a dishwasher?
Yes. Amenity lists for homes such as Les Pins Bleus A8, La Mourre, and Vallaury #5 specifically mention a dishwasher, indicating that many TotaVilla kitchens are equipped with one.
Are TotaVilla kitchens fully equipped for self-catering?
Property pages like Les Pins Bleus A8 detail a complete kitchen setup—including an electric stove, oven, refrigerator with freezer compartment, kettle, toaster, and cookware—showing that guests can comfortably prepare their own meals on-site.
Are any TotaVilla properties situated within a secure gated domain?
Yes. Villa l’Esterel in Fréjus (Côte d’Azur) stands on a fenced, access-controlled domain that offers added security along with shared facilities such as a 25 × 15 m communal pool, two tennis courts, a playground, and an on-site restaurant.
Does TotaVilla offer accommodations set amid vineyards for a countryside experience?
Yes. Properties like Prat-Bourdin #17 and Prat-Bourdin #18 in Le Plan-de-la-Tour are surrounded by nature and local wine fields, allowing guests to stay right among the vineyards.
Is there a studio-style option for guests who need only a compact place to sleep?
Yes. Studio Gassine #8 in Le Plan-de-la-Tour is a quiet, self-contained studio nestled between vineyards and nature—ideal for travellers who spend most of the day exploring outdoors.
Is each TotaVilla accommodation professionally cleaned before guests arrive?
Yes. TotaZur, the concierge service that handles key exchange for TotaVilla, also performs a thorough professional cleaning of every home prior to each new arrival, so guests check into a spotless property.
Do any TotaVilla properties feature an on-site playground for children?
Yes. Villa l’Esterel in Fréjus is located on a gated domain that includes its own playground, giving younger guests a dedicated outdoor play area during their stay.
Are there accommodations with a separate children’s section in the swimming pool?
Yes. The large 25 × 15 metre communal pool at the gated domain of Villa l’Esterel has a clearly separated children’s area, allowing kids to swim safely while adults use the main pool.
Do any TotaVilla accommodations feature a table-tennis table for guests?
Yes. Villa Mentine in Les Issambres lists a garage equipped with a table-tennis table, so guests can enjoy a game of ping-pong on site. Availability for other homes can be checked in the facilities section of each property page.
Does TotaVilla provide driving route guidance for guests heading to the Côte d’Azur?
Yes. The website features a dedicated route guide titled “Autoroute van Marseille via Toulon naar Hyères,” complete with a map to help guests navigate to their Côte d’Azur accommodations.
Can I rent bed linen and towels through TotaVilla?
Yes. TotaZur, the concierge company that services all TotaVilla homes, offers high-quality linen rental packages that include bed linen and towels. You can request this service during the booking process or by contacting the Service Desk before your arrival.
How much do I need to pay upfront, and when is the remaining balance due?
The rental terms state that you pay a 30 % or 50 % deposit (depending on the property) within 8 days of booking. The remaining 70 % or 50 % must be settled no later than 8 weeks before arrival; bookings made within 8 weeks require full payment immediately.
Is there a reservation fee in addition to the rent?
Yes. Every booking is subject to a €29 reservation fee, which is listed separately from the rental amount.
Does TotaVilla recommend taking out travel or cancellation insurance?
Yes. The rental conditions explicitly advise guests to arrange their own travel and/or cancellation insurance to cover unforeseen events.
How can I submit a complaint if something is not as described?
First inform the owner or local key holder and give them the chance to rectify the issue. If the problem persists, contact TotaVilla in the Netherlands immediately; unresolved complaints must be sent in writing, with reasons, within one month after your stay for further mediation.
Do TotaVilla accommodations provide a hair dryer?
Yes. Bathroom amenity lists for properties such as Les Pins Bleus A8 include a hair dryer, and other homes mention the same. You can confirm availability by checking the facilities section of each individual listing.
Can I watch streaming services like Netflix in TotaVilla properties?
Yes. The Vallaury #5 listing specifies a Smart TV with streaming access including Netflix, and any other property offering similar functionality will note this under its entertainment facilities.
Do TotaVilla kitchens include coffee machines such as Senseo or Nespresso?
Yes. Kitchen inventories for homes like Les Pins Bleus A8 (Senseo) and Vallaury #5 (Senseo and Nespresso) show that many properties are equipped with modern coffee machines. The exact type is listed in the kitchen facilities for each property.